Arbitration and mediation are the most recognized tools of alternative dispute resolution, and for good reason. They represent powerful, proven, cost-effective methodologies that can be used to equitably solve a wide variety of conflicts.

But traditional mediation and arbitration are not the only tools available through JAMS. In some situations other approaches are more appropriate, effective and/or economical. These options, customized for specific organizations, industries and events, can prevent conflicts before they arise or provide more flexible, scalable and creative resolution paths when conflicts do emerge.

Our customized solutions are built on 40+ years of ADR experience and excellence. Having worked with numerous organizations around the world, we recognize how internal and external conflicts can disrupt normal operations, jeopardize relationships and impair business results. Just as important, our team has the creative insight to envision and implement unique responses to these situations.

Because the foundation of all our work is neutrality, our tailored offerings are always designed to promote fairness for all parties within the unique dispute resolution framework