Arbitration: A Powerful Tool for Achieving Fair, Expeditious Resolution

JAMS In-Person, Virtual and Hybrid Arbitration Services

In an era of unprecedented business disruptions, timely dispute resolution is critical. In-person, virtual or hybrid arbitration with an experienced JAMS arbitrator provides an effective alternative to protracted litigation.

As the world’s largest private ADR provider, JAMS handles over 19,000 cases annually in person and online every year, including thousands of complex, multi-party arbitrations. We’ve spent more than four decades refining the arbitration process and are dedicated to providing fair, expeditious resolution and reasoned awards in disputes of all types.

Arbitration at JAMS allows the parties to select a neutral with industry-specific expertise and to define the process best suited to resolve their dispute, including customized rules, discovery protocols, an appeal procedure and other efficiencies. With virtual dispute resolution gaining in popularity, arbitration also offers greater scheduling flexibility and a worldwide pool of JAMS arbitrators from which to choose.

JAMS arbitrators are available to resolve disputes remotely. We offer a number of videoconference options for arbitrations based on case size and complexity. Please refer to our Virtual ADR page or our Frequently Asked Questions (FAQ) for more information about virtual options for your next hearing. 

JAMS case managers are knowledgeable about ADR and receive ongoing training in arbitration. They consistently receive high ratings from attorneys for their efficient, responsive, and friendly service.

JAMS arbitrators utilize a "Managed Arbitration Process" consisting of checklists and procedures to make the arbitration efficient and provide attorneys with peace of mind that the process will be fair, professional, and timely. The JAMS Recommended Arbitration Discovery Protocols provide JAMS arbitrators with an effective tool that will help them exercise their sound judgment in furtherance of achieving an efficient, cost-effective process which affords the parties a fair opportunity to be heard.

JAMS has taken an industry-leading role to ensure arbitration remains an attractive alternative to litigation. In order to save clients time and money, JAMS has instituted procedural options that allow the crafting of a process that is commensurate with the dispute.

With JAMS Optional Expedited Arbitration Procedures, parties can choose a process that limits depositions, document requests and e-discovery. When parties utilizing JAMS Comprehensive Arbitration Rules elect to use these procedures, they agree to the voluntary and informal exchange of all non-privileged documents and other information relevant to the dispute.

JAMS offers domestic and international arbitration rules tailored to help attorneys streamline the arbitration process for a timely and efficient resolution and ensure fairness to all parties. The unique JAMS Optional Arbitration Appeal Procedure provides parties a method for meaningful review.

The JAMS National Arbitration Committee, a body independent of the arbitrator, decides issues of controversy that may arise when the arbitrator is unavailable, has not yet been appointed, or the issue involves the arbitrator, such as claims of conflict. The National Arbitration Committee acts as a safeguard to the fairness of the arbitration process.