The Power of Empathy and Chemistry of Trust in the Workplace
JAMS neutral Genesis Fisher, Esq. will join a zoom webinar to discuss dispute and conflict resolution skill building in labor-management relations. This session will demonstrate how labor-management professionals can build empathy and trust and improve their problem-solving success. The session will include resolution techniques drawn from the research of Kurt Lewin, Morton Deutsch, Roger Fisher, and William Ury.
Speakers:
- Genesis Fisher, Esq., Mediator and Arbitrator at JAMS
- Renée Mayne, Independent Mediator and Arbitrator