Program Recording: LINK (Passcode: b7@2H6i7)
Program Materials: LINK
Over the past few weeks, JAMS neutrals have mediated and arbitrated hundreds of matters using online video and audio technologies. Overcoming court closures, travel restrictions, and citywide lockdowns, we have brought counsel, clients, experts and witnesses from across the globe together to resolve complex, multiparty matters and keep businesses moving.
Join this global conversation and benefit from the experience of three top neutrals as they discuss best practices in the new world of virtual Alternative Dispute Resolution.
- Set up plenary sessions and private breakout rooms in Zoom
- “Knock” on a virtual door and establish multiple channels of communication
- Read the “virtual” room
- Address concerns raised by participants who have varying levels of tech savvy
- Navigate working with clients who are miles from their counsel
- Develop techniques for sustaining focus and battling the urge to multitask
- Get comfortable with being on camera—and what not to do
Featured JAMS Speakers
Jeff G. Benz, Esq.
Jed D. Melnick, Esq.
Adrienne Publicover, Esq.