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Careers at JAMS: We Do Good

Careers at JAMS: We Do Good

Grow, lead and collaborate in an inclusive workplace

Make it your mission

JAMS is a high-performance, well-respected legal services organization, with a strong, collaborative, inclusive, and familial culture.  Our mission is to provide unparalleled client service and remain at the forefront of alternative dispute resolution (ADR), evolving and adapting to meet the needs of the ever-changing legal landscape.

 

Start Your Career at JAMS Today

 

Providing peaceful resolution, one case at a time

JAMS helps people move forward.  We successfully resolve business and legal disputes by providing efficient, cost-effective, and impartial ways of overcoming barriers at any stage of conflict. JAMS offers customized, in-person, virtual, and hybrid dispute resolution services through a combination of first-class client service, the latest technology, top-notch facilities, and highly trained mediators, arbitrators, and professional associates. 

JAMS believes and is committed to:

  • Our people
  • Inclusion
  • Integrity
  • Collegiality
  • Collaboration
  • Innovation
  • Altruism
  • Neutrality

People First

JAMS prioritizes people because we understand that delivering the highest quality ADR services starts with our team of talented “associates.” We continue to build strong teams of curious and creative people who want to find a purpose in their work while supporting each other. We work hard, but we don’t forget to sign off at the end of the day. That work/life balance is important. It enables us to do our best work.

Our associates are the “secret sauce” of our organization and are at the core of everything we do. We regularly survey JAMS associates so we can better understand their needs to provide a better work experience and encourage associate engagement.

We want associates to thrive at JAMS! We believe that you do your best work when you love what you do and are fully supported. Here are just a few of the ways we try to provide that kind of environment for our associates. Learn more about our benefits.

Learning is growing

JAMS promotes and supports ongoing professional development as well as reimbursement allowances for advancing your education.  We believe professional development is critical for both associate engagement and organizational success.

A healthy workforce is a happy workforce

JAMS provides an annual stipend that associates can use toward wellness programs including gym memberships, group fitness classes, massage therapy, and other ways to take care of you.  We also offer an employee assistance program and telehealth benefits.

An evolved workspace – hybrid remote roles that reflect current realities, responsibilities, and schedules.

JAMS offers remote work flexibility for most of our workforce. Because we are a professional service, client-facing company, certain roles may be called to work onsite to meet client needs, but most of our workforce enjoys a hybrid arrangement that allows for a percentage of time onsite and a percentage of remote work. The breakdown is dictated by the nature of the position and the type of work required to deliver in-person client service.

Teamwork is essential to our success

A core competency at JAMS is collaboration. The great service and effective results we provide to attorneys and their clients are due in large part to highly effective teamwork. It builds strong relationships, fosters guidance, inspires motivation, and influences key connections.

We embrace diversity and inclusion

At JAMS, we recognize and appreciate the unique qualities each individual brings to our organization. As an ADR provider, we have found that this appreciation has allowed JAMS to better serve our communities, to directly meet the needs of all clients, to build an even stronger panel of the most qualified neutrals and to attract and retain the most qualified associates. We are committed to creating an inclusive workplace where all associates are valued, respected, and empowered. We strive to foster a culture of opportunity and belonging. In alignment with equal employment opportunity laws, we ensure fair treatment for all associates and offer programs and initiatives to support our values. Learn more about Diversity, Equity and Inclusion at JAMS.

JAMS Employee Resource Groups (ERGs)

At JAMS, our Employee Resource Groups (ERGs) are voluntary, associate-led communities. ERGs are open to all associates and provide a platform for learning, conversation, associate engagement, and networking.

Our commitment to ensuring everyone is valued is reflected in our six active ERGs. They are:

  • AAPI @JAMS
  • All Hands @JAMS
  • Black @JAMS
  • Body Positive @JAMS
  • LatinX @JAMS
  • Out @JAMS

Reasonable Accommodation & Equal Opportunity

JAMS is an equal opportunity employer. The Company is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in accordance with applicable law. All applicants will receive consideration for employment, without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information or any other characteristics protected by law.

JAMS complies with all applicable federal and state laws concerning employing persons with disabilities. If reasonable accommodation is needed to participate in the job application or hiring process, please get in touch with JAMS Vice President, Talent Acquisition, Monica Bowen, at mbowen@jamsadr.com, or Matthew Goddard, Associate Director, Talent Acquisition at mgoddard@jamsadr.com or 949-224-1810.

Reasonable accommodation will be determined on a case-by-case basis.

Mediator/Arbitrator Applications

If you are interested in joining JAMS panel of distinguished neutrals, it is important to note that JAMS neutrals are independent contractors. Mediators and arbitrators with significant ADR experience should contact the local JAMS Resolution Center directly. We look forward to hearing from you.

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