Make it your mission

JAMS prioritizes people because we understand that delivering the highest quality ADR services starts with our team of talented people who we call “associates.” We continue to build strong, diverse teams of curious and creative people who want to find a purpose in their work while supporting each other. We work hard, but we don’t forget to sign off at the end of the day. That work/life balance is important. It enables us to do our best work.

Our associates are the “secret sauce” of our organization and are at the core of everything we do. We regularly survey JAMS associates so we can better understand their needs to provide a better work experience and encourage associate engagement.

We want associates to thrive at JAMS! We believe that you do your best work when you love what you do and are fully supported. Here are just a few of the ways we try to provide that kind of environment for our associates. Learn more about our benefits.

JAMS promotes and supports ongoing professional development as well as reimbursement allowances for advancing your education.  We believe professional development is critical for both associate engagement and organizational success.

JAMS provides an annual stipend that associates can use toward wellness programs including gym memberships, group fitness classes, massage therapy, and other ways to take care of you.  We also offer an employee assistance program and telehealth benefits.

JAMS offers remote work flexibility for most of our workforce. Because we are a professional service, client-facing company, certain roles may be called to work onsite to meet client needs, but most of our workforce enjoys a hybrid arrangement that allows for a percentage of time onsite and a percentage of remote work. The breakdown is dictated by the nature of the position and the type of work required to deliver in-person client service.

A core competency at JAMS is collaboration. The great service and effective results we provide to attorneys and their clients are due in large part to highly effective teamwork. It builds strong relationships, fosters guidance, inspires motivation, and influences key connections.

JAMS appreciates that everyone is unique and recognizes that with those differences come diverse strengths.  We strive to understand each other and celebrate the rich dimensions of diversity within each associate.  This is beyond equal opportunity, it’s about ensuring associates feel that they belong and can bring what they believe to be their most authentic version of themselves to work.  We’re dedicated to hiring diverse talent and cultivating a respectful and supportive work culture.  We strive to create conditions that provide everyone with an equal opportunity to thrive and offer programs and initiatives to foster these values. Learn more about Diversity, Equity and Inclusion at JAMS.

ERGs support, promote and celebrate groups of associates who have come together around shared characteristics or life experiences. These groups are voluntary associate-led groups that create a safe space for associates to have a sense of belonging, inspire conversation, and foster a diverse and inclusive workplace. Other benefits include the opportunity to network, mentor, and increase associate engagement. Learn more about JAMS Employee Resource Groups.